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UPDATES: Sony releases statement on PSN and Xbox Live issues; PSN service slowly recovering

Update: 10:00 pm Saturday

I am now able to sign into PSN on my PS4 as well as my PS3. So I recommend all PSN users to try signing on and if problems persist, keep checking the @AskPlaystation page on Twitter for official updates.

Update: 5:00 pm Saturday

After three days in the dark from a DDOS hacker attack, Sony has issued a statement on the takedown of their online network. Many Playstation Network and Xbox Live users are still experiencing connectivity and functionality issues.

Catherine Jensen, vice president of Sony Computer Entertainment America (SCEA) Consumer Experience, offered the following statement at 12 pm ET:

“The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 48 hours. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible.

From time to time there may be disruptions in service due to surges in traffic, but our engineers will be working to restore service as quickly as possible.

If you received a PlayStation console over the holidays and have been unable to log onto the network, know that this problem is temporary and is not caused by your game console. We’ll continue to keep you posted on Twitter at @AskPlayStation and we’ll update this post once the problems subside.

Thanks again for your patience.”

Early Friday morning, the @AskPlaystation page on Twitter had reported that PS3, PS4 and Vita services were “gradually coming back online” but that report proved futile as the day progressed.

 

Xbox Live is back online since late Thursday and has finally returned to normal status on the Xbox Live Service page.

The XBL Service Status page is showing core services and social/gaming up and running smoothly as of 6:30 pm ET Saturday.
The XBL Service Status page is showing core services and social/gaming up and running smoothly as of 6:30 pm ET Saturday

Meanwhile, I can say that my Playstation 3 is working with some services working better than others. Sign-in on my PS3 is working fine and I can access all apps (Netflix, Amazon Instant Video, IGN, etc.), as well as the Playstation Store. But online multiplayer, although functional, is a bit sluggish.

On the other hand, I am still unable to sign into PSN on my PS4.

Stay tuned to Pixelpine for further updates. Playstation owners keep checking the @AskPlaystation page on Twitter for updates.

Friday, Dec. 27 9 pm ET

After a frustrating Christmas for gamers that saw the shutdowns of PSN AND Xbox Live, Xbox owners saw a little bit of relief as the core services for Xbox Live were restored but are still limited due to the amount of users trying to access the servers. Meanwhile, Playstation’s support page on Twitter offered a somewhat dismal message to its followers, stating there is “no ETA” for when services will be back up and running.

Lizard Squad, the presumed hacker group that claimed credit for the attacks, tweeted out around noon Friday that the attacks were over:

Since then, both Microsoft and Playstation have been working effortlessly (or so they say) to fix the issues plaguing their respective networks. Both companies took to Twitter to inform console owners of their progress.

PSN and Xbox Live responses?

Although both companies have acknowledged the vast complaints and problems that have been reported, neither company has verified the culprit behind the attack. This may be that they are still unsure (not likely) or that they do not wish to concede that they have suffered another cyber attack. Xbox Live was supposedly taken down earlier this month by the same hacker group using denial-of-service attacks.

Many questions on the minds of gamers that have not been able to play their newest games is, why? And the indirect answer from Lizard Squad: denote the incompetence and injustice of Sony and Microsoft’s programming.

This type of statement from the hacker group seems to be defending their actions as righteous and intended to teach the corporations a lesson. But at the same time, the cyber-vigilanteism is also harming millions of innocent users that just like to play games.

Stay tuned to Pixelpine for more updates.

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