343i studio head issues apology to Halo fans for The Master Chief Collection’s turbulent launch

The issues with the Master Chief Collection's server issues hold fans back from fully enjoying the classic multiplayer.

The issues with the Master Chief Collection’s server issues hold fans back from fully enjoying the classic multiplayer.

Halo is objectively the greatest exclusive franchise on the Xbox platform, and with how dedicated the fans are seeing such a troublesome launch of the Master Chief Collection has resulted in a barrage of complaints and grievances with the developer.

Today, the studio head responded with a personal apology for the multiplayer issues of the first-person shooter.

“With the initial release of Halo: The Master Chief Collection, however, we have not delivered the experience you deserve.  I personally apologize for this on behalf of us all at 343 Industries.  Our team is committed to working around the clock until these issues are resolved.” — Bonnie Ross

343 Industries has done the best they can to try and resolve the situation with almost daily updates, and patches to try and fix their server issues. Up to this point, no significant improvements have been made. While some report slightly more efficient matchmaking, the multiplayer issues are far too major for most players to notice a difference at all.

Bonnie Ross went on to speak of their plans to keep fans informed on their progressions with addressing the server-side fixes and game-content updates.

“Know that we’re trying to be as nimble as possible to put fixes in place.  We are planning multiple server-side tweaks and game content updates over the coming weeks.  Looking forward, I want to give you a high-level cadence of the latest updates we’re currently working on.”

While it is a positive to see 343i showing such dedication to bring the “experience “fans” deserve,” these problems at release are so impactful, it may have been better for Microsoft if the game was delayed by a few weeks to give fans an immediately enjoyable game.

Check out the full apology here

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